Orion/2. Areas/Home Personal/knowledge/Troubleshooting Index.md
Avi a66996ac10 Orion vault — clean initial history
Knowledge vault (Orion/PARA) migrated from the pre-Orion 484vault on
2026-10-01. Deliberately orphaned: prior history contained a plaintext
password and stays local-only on branch archive/pre-boilerplate-history.
Secrets and live Hermes state are gitignored.
2026-10-02 08:34:48 -05:00

10 KiB

Troubleshooting Index

Hermes system/hardware fixes live here too:

Known Problems and Fixes

Extracted from the meeting notes processed 2026-09-05 (27 meetings, 2026-03-20 to 2026-08-31). Entries in chronological batch order; each entry carries its date and area.

T: Safari signup form fails in landscape (from 3-20)

Food-truck signup needs portrait mode or the form fails. Fix: Zaza to debug; interim: staff tell people to tilt their phone.

T: Food-truck help arrives in bursts (from 3-20)

"Too many cooks in the kitchen." Fix: define explicit roles; Farmer Sam is standing backup.

T: Event water/permitting (from 3-20)

Dumping water everywhere; city permitting close; EPA liability would fall to Brian per Poly [LOW CONFIDENCE].

T: Event calendar empty (from 4-10)

No events at Secure.castlecathedral.com. Fix: log all events; "don't let the calendar be a bottleneck" (Izzy).

T: Cloud-AI ban in Kajabi build (from 4-10)

Collette prohibited cloud coding AI; solved with local Cursor + local LLM. Constraint: sleep (Corbin).

T: Funding freeze without communication (from 4-17)

Root cause: Robert's circle withheld concerns. Workaround: resignation letter first; new investor search. Lesson: silence forces the team to guess.

T: Portal infrastructure (from 4-24)

Not enough plugs/wifi; even 3 people made downloading fail. Rule: >5 people → don't use Portal.

T: castlecathedral.com has no film-upload capacity (from 4-24)

Alanna's upload deferred; "solve when needed" (Allen: not much capacity).

T: Syntropy continuity during 3-month gap (from 4-24)

Dr. Brothers leaving ~first week May. Fix: remote scan→appointment flow; machine runner TBD (Eliza/Allen).

T: TP keeping accounting mentally (from 4-24)

Acknowledged "not the right way"; no owner to formalize.

T: Brian's freezers (4-27)

He won't take meat; L484 pays electricity; $200+/mo waste. Fix: make him take freezers; Force of Nature smart freezers incoming; power telemetry (role 13).

T: Untracked food/event income (5-4)

Venmo/cash/BTC to individuals. Fix: LLC → Square POS; interim sole-prop + cash box.

T: No merchant account (5-4)

Blocked on L484 not being an LLC. Fix: form 484 LLC or use Asif's LLC + DBA.

T: Membership card order stuck (5-4)

Waiting on Poly's font choice; contradicts 4/27 "ordered, arriving next week."

T: Default CRM passwords (4-30)

4 users on defaults; rotate after individual setup.

T: Upstairs room occupied (5-4)

Glass warehouse door broken → someone must live on site; converting to meeting room + door/cameras.

T: Bathroom cleaning (4-27)

"Fumbling with not cleaning bathrooms"; shop-vac/pressure washer/proof-of-work board/daily inspections.

T: Door left unlocked (5-25)

Tom left for Zilker; door unlocked ~2hrs; 10-hr absence prior day. Fix: staff chat + weekly accountability.

T: Task assignment not sticking (5-25)

Volunteers agree, tasks "stay on the list." Fix: named asks + Friday check-ins; CRM assignment proposed (Tom) not built.

T: Nextcloud abandonment (5-18/5-25)

"Clunk and un-user-friendly" (Asif); no one knows how. Fix: onboarding (Collette teaches) + usage expectations.

T: Security funding gap (5-11)

$700 rejected; real cost $2,500-3,000; Poly can pull May 1 money. No owner.

T: Plunge unavailability (5-18)

No fix; remove + relocate; $8-10k replacement undecided.

T: Back house "almost a homeless encampment" (5-29)

Sunday 9am all-hands; desks + clean; ozone run next week.

T: Neighbor smell complaint (5-29)

Curtail smoking + coffee-shop heads-up; their lease ends (takeover).

T: Data-governance risk on intake form (5-29)

Voluntary + staff-only + lightweight + governance convo before front-ends; "in the wrong hands, it becomes dangerous" (Poly).

T-2026-040 Public events blocked by insurance (Sapien, 2026-06-15)

  • Symptom: can't host public events under Brian's lease (his commercial insurance doesn't cover org events)
  • Fix: buy own commercial insurance (owner TBD) OR PMA-only model; Mautic (mautic.l484.com) = compliant member-notification DB
  • Related: D-2026-062

T-2026-041 Zack won't sign LOI without assurance (2026-06-22)

  • Symptom: 5-year hook risk ("what if Poly dies? No one can replicate")
  • Fix: $250k BTC war-chest wallet as assurance (not insurance); deadline 6/26
  • Related: D-2026-066

T-2026-042 No walk-away power in lease negotiation (2026-06-22)

  • Symptom: Daniel knows we have no other choice
  • Fix: find second location ($21k/mo benchmark), show investors both options, "finish lease with Brian or walk" (pending Blaze)

T-2026-043 Space doesn't sell itself to investors (2026-06-22)

  • Symptom: "Nothing is really specially captivating"
  • Fix: Lunar Punk rebrand, same-day choreography, AI visualizations, door-lock demo (Ali)

T-2026-050 Sapien lease unsigned; old lease missing (2026-07-10→)

  • Symptom: Brian can't find the old lease ("he probably deleted it"); sign/utilities/fence/food trucks all gated
  • Fix: 30-day rent hold; Blaze meets Daniel in Prague (7-17); Angel/Blaze/Poly negotiate; Shadrach = guarantor
  • Status: still open at 7-20 (month-to-month on rent)

T-2026-051 Yellow-house server room power shortfall (2026-07-10/24)

  • Symptom: "not enough power to utilize shelves yet"
  • Fix: find + relocate Indra's electrical bundle (Ali hunting; may be in AIW-space box); crawl space usable with landlord consent; 3 desks + machines now, 2x4 wood shelf
  • Related: Ali's server-shelf build (7-24)

T-2026-052 Brian's mountain of stuff + 15yo freezers + unsafe outdoor shower (2026-07-17)

  • Symptom: food-prep risk, mold/jagged shower, no drain, +1000 sqft locked in dead freezers
  • Fix: deep clean day (next week, date TBD); meat → big freezer; pull freezers; remove shower (can't permit); bus → driveway kitchen; line set post-lease
  • Note: "He'll take it well from Angel"

T-2026-053 Noderunner "walk in and see what we have today" (2026-07-17)

  • Symptom: no CS/fulfillment/scalability
  • Fix: Hakeem's open-source back-end

Lease still unsigned after 4+ meetings (7-10 → 8-10), now gated on Ben — chase; everything downstream waits.

Form → spreadsheet not auto-updating — re-sync hack now; Poly's results-display software (quote).

CO 49-person cap vs launch scale — temp use permit OR outdoor CO ~150 + 700 sqft tent.

Electricity shortage — prioritize paying customers; power additions.

Network 8-gig → 2MB — provider change (Ali).

Contributions "only exist in Poly's head" — Kyle's one-on-one sessions by month-end.

Trust disengagement — organization + comms plan; "look at ourselves first".

Hakeem out (rib) — affiliate terms still flow; programming contracts queued.

Free-giving habit — stop; co-op food (Jay).

Fence = lease violation — trellis/gate/hoop tunnel.

Data-center onboarding gatekeeping — home data center demo; sell storage.

"Recurring event signage failure at Solarpunk" (2026-08-24 / 2026-08-31)

  • Problem: last year, attendees didn't know when things were happening; cabanas hard to find.
  • Workaround: hologram fans + big TV with rotating ads; programmable/reusable signage over static; "visible and cool, but restricted access" for the lounge (password + scavenger hunt).
  • Status: mitigation decided; execution unverified.

"Sapien inventory list missing + ordering ownership unknown" (undated checklist)

  • Problem: weekly duty "check inventory" has no list ("(List needed)"; known items: TP, napkins, plates) and no named orderer ("ordering more or finding out who is ordering them").
  • Workaround: none recorded.
  • Status: open; natural fix = write the list + name an owner.

"Seth Blaustein (arcade contact) reliability risk" (2026-08-31)

  • Problem: Angel's experience — he says yes to anything, then ghosts; only engages when aligned with what he's doing "in this moment."
  • Workaround: don't build plans on him; pitch only tightly aligned ideas.
  • Status: open; arcade also has fallbacks (Jeremy Champagne building it; Jessie's mini-Nintendo).

"Summit volunteer coordination unowned" (2026-08-31)

  • Problem: Jessie is workshop liaison, NOT volunteer coordinator; no one owns Summit-level volunteers; known pattern of interested people "not getting added to anything."
  • Workaround: volunteers self-book tickets at solarpunksummit.com; visible status tracking (12-installation tracker with Stephanie); directed steps for show-ups.
  • Status: open.